This form is not intended to send a complaint.

To make a complaint, please use the form on the page Make a complaint

If you wish to contact our team to clarify any question, you can do so by filling out the form below.


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The personal data collected are subject to computerized processing and will not be disclosed to third party. The indication of your telephone contact is optional, and the other fields are required. To exercise your right of opposition, information, access, rectification and elimination of the data, please contact Complaints Book through the email privacy @ complaintsbook.co.za. Data transmitted over the open network is at risk of being seen and used by third party.

Please fill in the details of your questions. Our team will reply as soon as possible.

Monday through Friday from 8h30 to 17h00


Find out why we do not have telephone support

In order to protect the user it is crucial that all communications are recorded. This will allow us to keep a communication history and give a more appropriate response.

Make a complaint