Our main goal is to create a bridge of communication between consumers and brands.Although we moderate the complaints we receive, we do not make judgments about the content. The moderation of the ...

Complaints Book does not replace the entities responsible for the regulation and arbitration of consumption or for the defense and support to the consumer, or any other public or private entity wit...

No. Complaints Book is a platform for public access, totally free.There is no cost for the consumer in the complaint process, nor for the brands to be able to handle and reply to complaints.For you...

Complaints Book is just an online platform for communication between brands and consumers. In other words, its intervention role is to create the possibility of sharing experiences, giving the opp...

Complaints Book acts as a communication bridge between consumers and brands. It allows consumers to voice their consumption complaints, resolve them and share positive and negative opinions. Thro...

Complaints Book is the biggest consumers social network in Portugal. Created in June 2009, this platform is intended to promote excellence and enabling dialogue and sharing of experiences betwee...

Before you can create a complaint, add comments or follow brands, complaints and other consumers, you will need to create a new user account.1º Make an initial registrationIn the upper right corne...